Effective Date: April 30th, 2025
HSA is committed to protecting the privacy of clients and patients who interact with our systems. This
policy outlines how we collect, use, and protect personal data.
We may collect:
• Name, email, and contact details of client representatives
• System usage data and technical logs
• Patient health data (on behalf of clients, stored in EMR systems)
We use your data to:
• Deliver contracted services (e.g., EMR platform, dashboards)
• Provide support and updates
• Analyze usage for service improvements
• Communicate with you about updates or system maintenance
All data is stored on secure, encrypted cloud servers. We follow international best practices (e.g., ISO 27001, HIPAA-compliant practices) for security and backup.
We do not sell personal data. We may share data only:
• With authorized subcontractors under NDA
• When legally required (e.g., by court order)
You have the right to:
• Request access to your data
• Correct inaccuracies
• Request deletion, where applicable under law
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For any privacy-related questions, contact us at:
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Health Systems Americas is an architect, builder and implementer of Digital Healthcare Ecosystems that deliver improved patient outcomes while lowering operating costs for health providers
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