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Effective Date: April 30th, 2025

1. Overview

HSA is committed to protecting the privacy of clients and patients who interact with our systems. This
policy outlines how we collect, use, and protect personal data.

2. What Data We Collect

We may collect:

• Name, email, and contact details of client representatives
• System usage data and technical logs
• Patient health data (on behalf of clients, stored in EMR systems)

3. How We Use Your Data

We use your data to:

• Deliver contracted services (e.g., EMR platform, dashboards)
• Provide support and updates
• Analyze usage for service improvements
• Communicate with you about updates or system maintenance

4. Data Storage and Security

All data is stored on secure, encrypted cloud servers. We follow international best practices (e.g., ISO 27001, HIPAA-compliant practices) for security and backup.

5. Data Sharing

We do not sell personal data. We may share data only:

• With authorized subcontractors under NDA
• When legally required (e.g., by court order)

6. Your Rights

You have the right to:

• Request access to your data
• Correct inaccuracies
• Request deletion, where applicable under law

7. Cookies and Tracking

Our website may use cookies for site performance, analytics, and session security. By using our site, you
consent to our use of cookies.

8. Contact

For any privacy-related questions, contact us at: